KYC Strategies
“Know Your Customer, Generate More Revenue!”
KYC STRATEGIES
KYC OS / Client portal
B2B cold call conversational intelligenceWhere the callturns.
Every cold call opens up or shuts down at one moment. We find that moment, change what the rep says there, and run the next round.
The moments that decide a cold call.
Every call runs through the same five moments. We listen to each one and fix the one that is costing you meetings.
The opener.
The first seconds decide whether there is a call at all.
The reason for the call.
Whether the buyer accepts why you are calling, pushes back, or lets it pass.
The questions.
Whether the rep earns real answers about the problem, the timing and who decides.
The objections.
What the buyer raised, and whether the answer kept the call alive.
The ask.
Whether the rep asked for the meeting, and how the buyer answered.
How far did the call get?
Most calls end early. What matters is where they end, and why.
Where calls stop.
The moment most calls end, across a week of calling, so the fix goes to the right place.
Did the opening land?
How buyers took the reason for the call, and whether the right people heard it.
What kept calls alive.
The lines, questions and answers that keep a buyer talking, so every rep can use them.
We coach the call, not grade the rep.
Every finding is written as the change we make next: the line, the question or the ask.
Round four is better than round one.
Each round of calls becomes the brief for the next one.
Talk tracks, A/B tested by persona.
Each persona hears more than one version. The version that books meetings stays.
The winner becomes the control.
Then a new challenger is tested against it. If the right people reject the opening, the opening gets rewritten.
Reps stop being surprised.
The objections your market actually raises are on screen, ranked, with the responses that recovered the call.
You approve every track.
Every track goes to you first. Send changes, or it runs after five business days without a reply.
Every rep coached on real calls.
Our founder coaches our reps on your account every week, whatever plan you are on. In the 90-Day Build, your own reps get the same.
How they open.
The first line, the reason for the call and the tone.
How they qualify.
A MEDDICC-based framework built for your market, so a meeting means something.
How they ask.
Whether they ask for the meeting, and how they handle the answer.
Coaching inside the 90-Day Build
Call review, role play and talk track updates, built into months two and three.
- Recorded call review and coachingmonth 212 hrs
- Live training and role playmonth 28 hrs
- Talk track updates from live callsmonth 24 hrs
- Recorded call review and feedbackmonth 36 hrs
- Performance coachingmonth 38 hrs
- Months two and three38 hrs
Every hour of the program, month by month, is on the page for our 90-day cold call training program.
The monthly readout.
At least once a month, once there is enough calling to read, you get what we heard and what we are changing.
- Talk tracks
- What booked, by persona
- Objections
- What came up, what answered it
- Coaching
- Weekly, by our founder
- Calls
- In KYC OS, recordings where available
What buyers said.
The objections, priorities and timing your market raised.
Which talk tracks booked.
Meetings by track and by persona, so you see what is working.
What changes next.
The line, the list or the ask we are changing, and why.
Count these moments across a whole campaign and you get the why behind your market: our cold calling GTM intelligence.
Questions about conversational intelligence.
What is conversational intelligence on a cold call?
It is what happens inside each B2B cold call, moment by moment: the opener, the reason for the call, the questions, the objections and the ask.
We review those moments to improve the next call and to coach the rep who made it.
Is this conversation intelligence software?
No. Conversation intelligence software records, transcribes and scores calls for your team to act on.
We are the team that makes the calls, reviews them and changes what the reps say on the next one.
Whose reps do you coach?
Ours, on every done-for-you plan: the reps who call your market are coached on your account.
Yours, in the 90-Day Build, where call review and coaching run through months two and three.
Can I hear the calls?
Yes, in KYC OS, with call recordings where available.
Meetings show up there with their notes as they happen.
What does conversational intelligence cost?
It comes with every done-for-you plan: weekly coaching from our founder on your account and a readout at least once a month.
For your own reps, call review and coaching are part of the 90-Day Build. See all packages and pricing.
Does it replace a sales manager?
No. It tells a manager what to coach and gives them real calls to coach from.
In the 90-Day Build, we hand that coaching rhythm to your manager in month three.
Better calls,not more calls.
Book a short call with our founder. Bring your team’s biggest calling problem, and we will tell you where we would start.